Policy of Service
Cape Fear Mobile RV Service Policy
We are certified and licensed to perform RV repairs and are fully insured. Cape Fear Mobile RV Service Warranty is 60 days. Manufacturer warranties applies on parts only and will vary depending on manufacturer. We cannot do roadside service or emergency calls. Payment is due at time of service. Prices on estimates are only valid for 30 days.
A deposit of 50% is due prior to ordering parts for repair. Shipping and freight charges on parts will be applied to final invoice.
We do not do Manufacturer Warranty Claims. Extended Warranty Claims are subject to authorization and are subject to the policy you were sold. Any fees not paid by the Extended Warranty Service is the responsibility of the client.
Cape Fear Mobile RV Service has a mobile service fee of $150.00. If your unit requires a return visit you will not be charged another mobile service fee. Each individual concern will have a min of 1-hour diagnostic fee of $135.00. The diagnostic fee does not go towards parts or further labor. We accept all major credit cards, cash, and checks. A $40.00 NSF fee will be applied on return checks.